VAT & Bookkeeping Department Manager
Tracy Johnston is the current VAT & Bookkeeping Department Manager at DH&Co and has worked at the firm since July 2015. Tracy went straight into an Accountancy practice from high school and she was there for 14 years during which they provided her with training, so she could complete her Certified Accounting Technician (CAT).
With over 18 years of experience, Tracy has gained a strong and varied breadth of knowledge within the industry. The variety of work is, in Tracy’s opinion, the most enjoyable element of working at DH&Co. She mentions that ‘from small sole trader businesses to bigger companies, from high street shops, to pubs and restaurants, to farms, to charities, the list is endless. The department also gets a lot of one-off requests from clients, for example; software setups and providing training, covering maternity leave, review of bespoke systems, queries on different VAT Schemes, preparing VAT registrations/de-registrations on their behalf.’
Tracy's main goals when working are to ensure the client receives a high-quality service as they are paying and trusting the company to prepare their business records to a high standard, better than they could do themselves. She also aims to ensure that the client is using the most effective VAT Scheme i.e. Cash Accounting, Standard, Flat Rate, and that their software is being used in the most efficient way possible for their businesses’ needs.