Diane Martin is the Tax Manager at DH&Co. She has worked at the firm for 3 years after spending 10 years working with Stark Main. Diane studied ATT at Edinburgh’s Telford College and Napier University. She also continued studying ATT Distance Learning whilst employed with James Rosie & Co and then at Stark Main to become a member of AAT and ATT.
Diane specialises in Compliance Tax and has 17 years’ experience in tax specific roles as well as 7 years in bookkeeping and accountancy. When asked her favourite thing about working with DH&Co, Diane said it was her work colleagues and the good team that is behind and beside her. Furthermore, she enjoys getting to know the client’s business challenges and actively dealing with them as they occur. According to Diane, DH&Co provide a bespoke service to suit each client and are ‘the best at it!’ Diane’s main client goal as part of DH&Co is the delivery of a first-class service to all clients. To Diane this means managing the clients so that they get the “full package” including building relationships with clients so that they know that DH&Co are accessible, and they can come for advice. She aims to know what each client wants from their accountant and to help the client understand that Douglas Home is not just a production company and is not “one size fits all”.
As Tax Manager Diane’s main customer goal is managing their tax liabilities. She aims to get to know the clients personally and to make sure all planning opportunities and available tax savings are made. She also wants to advise all clients of their tax liabilities early enough so that they can budget for any tax due.